In this article, you will learn how to utilize the Calendar Ribbon feature to set up deliveries for future dates within Dispatch Connect.
Solution: Allows you to plan for future delivery fulfillment in order to meet customer expectations, repeat an order, and view historical order information.
- At least one active vehicle on the Dashboard
Scheduling in Advance
The calendar ribbon appears across the top of the Delivery Dashboard and the Delivery Management pages. It provides users the ability to choose a specific date to view by sliding week to week or choosing a specific month from the calendar pop-out. For our Connect Professional Tier users, there is no limit to how far in advance you can schedule routes. Connect Starter tier customers are limited to 13 months of historical data. Click on a Date and then select New Delivery. Note: drivers cannot view any routes in the planning stages. You also cannot Send to Driver until the morning of the date you choose.
To go back to today’s date, click the Go to today’s deliveries link.
Optimizing Your Route
Once you have entered your future deliveries, you can Optimize the route just as you would previously.
Reviewing Incomplete Deliveries
Viewing Historical Routes
Under the Delivery Management label you can view one day’s worth of orders, or click All Deliveries to see all the ones you’ve ever done. In Connect Professional, there is no limit to how far back you can go. Customers on the Connect Starter tier will be limited to 13 months of historical data. You can Select a Date or use the Search Box to find specific past orders.
Repeating a Previous Order
In order to repeat a previous order, select the Delivery Management label across the top menu bar. Enter the date of the delivery you wish to duplicate or scroll through the list. On the far right of the specific delivery you want to repeat, select the three dot, or kebab menu, and select Repeat Delivery.
If you have questions, please contact us at firstname.lastname@example.org. A Dispatch team member will reach out to you for support.