Managing Incomplete Deliveries

In this article, you will learn how to locate and manage incomplete deliveries in Dispatch Connect.

Solution: You’ll see clearly displayed incomplete orders from the previous day so you know they need to be addressed.

 

Prerequisites:

  • Deliveries created that were not fulfilled

Incomplete Deliveries

If scheduled deliveries were not completed on a given day, they will roll over to the next day and be visible in the Incomplete Deliveries section on the Dashboard. These deliveries will also show on the map. 

 

Incomplete deliveries can be assigned to a vehicle for the current day. Hover over the reference ID of the delivery, which will turn it into a clickable link and lead you to the delivery management page with the fly out open. 

 

 

Then click the kabob menu and click Edit Delivery.

 

If you have questions, please contact us at connectsupport@dispatchit.com. A Dispatch team member will reach out to you for support.