Send Route to Driver

In this article, you will learn how to share the routes you've built in Dispatch Connect with your drivers via the Mobile App.

Prerequisites:

  • At least one route created
  • Drivers have valid user accounts 
  • Drivers have access to the mobile application


Send a Route to a Driver

Once a route has been created and optimized to your liking, you are ready to send the route and details to your driver.

First, you must ensure that a driver is assigned to the vehicle for the day. To assign a driver to a vehicle, click the Select Driver dropdown and choose the driver you wish to complete the route.

Click the Send to Driver button to send the route details to the driver. This step cannot be undone, so you will be asked to confirm the route is ready to be shared with the driver.

 

 

Select Never mind to return to the Dashboard and continue updating your routes, or select Yes, send to driver to send a push notification that a new route has been assigned to your driver’s mobile device.

Choosing yes will return you to the Dashboard where you can verify the route’s status has changed to Sent to Driver.

 

Tracking Drivers En Route

Once the first pickup stop of a route is completed, you’ll be able to monitor the assigned driver’s location until the stop is completed. For more information, please read this article.



If you have questions, please contact us at connectsupport@dispatchit.com. A Dispatch team member will reach out to you for support.