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Monitoring Deliveries in Progress
Updated over a week ago

In this article you will learn how Dispatch Connect automatically keeps you informed of updates about your deliveries and routes.

Solution: Give users up-to-date information about their deliveries without needing to refresh the page.

Prerequisite: Delivery must be created

Monitoring Deliveries in Progress

Dispatch Connect is your home for up-to-the-minute information about your drivers’ locations and the status of every delivery you have scheduled. The following information will automatically update within the Connect Delivery Dashboard and as your drivers complete their routes without needing to refresh the page:

  • Driver’s location

  • Delivery status

  • Route status

  • Map pin status

  • Actual delivery time

  • Driver ETA

Because these pages update automatically, you can easily put either of these pages up on a monitor in your warehouse, lobby, or other central location to give everyone visibility into every delivery scheduled for the day.

Monitoring Deliveries in Progress

There are several actions, however, that will require a user to manually refresh the page to see the updated locations. These actions include:

  • Updating Connect Settings

  • Editing a delivery

  • Canceling a delivery

  • Adding a new delivery

  • And most other actions that are triggered by a web app user, not the driver

If you have questions, please contact us at A Dispatch team member will reach out to you for support.

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