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How do I use the Driver Performance Dashboard?
How do I use the Driver Performance Dashboard?
Updated over a week ago

In this article, you will be able to learn what our statistics dashboard entails.

Solution: To provide drivers with transparency into their on-time order percentages.

Where Can You Find the Dashboard?

You can find this dashboard by clicking the "Profile" tab.

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The Dashboard

The Driver Performance Dashboard will show you driver statistics, such as on-time percentage and total orders, along with your earnings. You'll see these statistics for different timeframes, including today, last week, and all time.

What Does On-Time Percentage Mean?

This percentage shows the number of times you arrived at a pickup or drop-off location during the timeframe specified in the delivery details. Orders accepted late do not count against this score.

Note: Dispatch requires drivers to maintain a 70% on-time percentage to stay active on the driver app. Failure to do so may result in deactivation.

Number of Deliveries

The dashboard will show the number of deliveries you have completed during different timeframes. These numbers can help you keep track of how close you are to hitting bonuses like our cargo van bonus or new driver bonus.



If you have any other suggestions about what should be included on this dashboard or have any additional questions, please reach out to us at drivercare@dispatchit.com

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