In this article, you will learn how to locate and manage incomplete deliveries in Dispatch Connect.

Solution: You’ll see clearly displayed incomplete orders from the previous day so you know they need to be addressed.

Prerequisites:

If scheduled deliveries were not completed on a given day, they will roll over to the next day and be visible in the Incomplete Deliveries section on the Dashboard. These deliveries will also show on the map.
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Incomplete deliveries can be assigned to a vehicle for the current day. Hover over the reference ID of the delivery, which will turn it into a clickable link and lead you to the plan view, map view, or list view from the right side.

Then click the three-dot kabob menu and click Edit Delivery.

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If you have questions, please contact us at connectsupport@dispatchit.com. A Dispatch team member will reach out to you for support.