In this article, you will learn how to download and access the mobile application for Connect Drivers.
Prerequisites
You must be provisioned and assigned the role of Connect Driver by an organization administrator prior to setting a password and logging in to the mobile application.
Your email address cannot already be associated with a Dispatch Marketplace Driver profile.
Downloading the App
iOS users can visit the App Store for iOS on their mobile device to download the app. Android users can visit the Google Play Store on their mobile device to download the app. The mobile application is not optimized for use on tablets. We recommend using a standard mobile device for best functionality.
Setting a Password
From the web
Go to the Sign In Page
Click either the Forgot your password? link or the Didn’t receive unlock instructions? link
Enter the email address associated with your Connect Driver user profile
Check your email for a link to set your password
Follow the instructions to set your new password
From mobile
Go to the Login page
Click the Forgot your password? link
Enter the email address associated with your Connect Driver user profile
Check your email for a link to set your password
Follow the instructions to set your new password
Logging In
Enter the email address associated with your Connect Driver user profile. All characters should be lowercase in this field.
Enter your case-sensitive password you set
Tap the Sign In button
Logging Out
Tap the gear menu icon in the top left-hand corner of the screen
Tap the Log Out button
If you have questions, please contact us at connectsupport@dispatchit.com. A Dispatch team member will reach out to you for support.