Dispatchit

Dispatch Driver Knowledge Base

Dispatch App Driver Resources

How do I assign myself orders?

How do I submit proof of delivery?

A breakdown of how Dispatch expects delivery pros to interact with customers.

What are the expectations for customer interactions?

What do I do at pickup or drop-off?

What are the most common types of deliveries?

In this article, we'll discuss how you'll complete a delivery if you have no cell phone service.

How do I complete a delivery in an area with no cell phone service?

What happens if an order I'm assigned to gets cancelled?

Help delivery pros understand the various reasons they could be removed from an order.

Why was I removed from my order?

How do I successfully complete a Home Depot order?

How do I successfully complete multi-stop solar deliveries in my box truck.

This article walks you through everything: how to document your arrival, how to load materials correctly, and how to handle common situations like missing trash, install material on site, or…

How do I successfully complete a trash run?

Completing Deliveries

How do I set up my payment information?

How do I change my navigation settings?

How do I change my app language to Spanish?

Dispatch's Core Values

In this article, you'll learn what's expected of Dispatch Delivery Pros when completing orders.

Dispatch Driver Community Guidelines

Overview of the requirements of driving for Dispatch and maintaining your status on the platform.

Dispatch Driver Management Policy

Guidance on safe clothing for warehouses, job sites and other frequent Dispatch pickup and drop off locations

How can I dress for success with Dispatch?

Dispatch Harassment Policy for Delivery Pros

Information on how to file a claim if injured while making a delivery.

Occupational Accident Coverage for Dispatch Drivers

Where can I get Dispatch swag?

General

What are the add-on services in the Dispatch App?

How do I chat with Dispatch Support?

What's new in the Driver App Refresh?

In this article, you will be able to learn what statistics we provide in your

What driver statistics does Dispatch track?

In this article, you'll learn how to cash out your earnings using our new Instant Pay feature.

How Do I Use Instant Pay?

Here you'll learn what factors go into a delivery pro's ability to receive orders.

What's My Driver Score?

How do I use Dark Mode?

How Do I Set My Preferences?

New Features

How do I change my vehicle on my profile?

How do I refer other drivers?

How do I request a payout adjustment?

Forms

Sexual Assault & Discrimination

How should I secure cargo in my vehicle?

Food Safety & Temperature Control

Collision Avoidance and Defensive Driving Techniques

Safety 

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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